911 Communications

The City of Dunwoody uses Chattahoochee River 9-1-1 Authority, ChatComm, for 911 Communications.

ChatComm is a state of the art, accredited E911 center which answers 9-1-1 calls for the cities of Dunwoody, Sandy Springs, Johns Creek, and Brookhaven. The City of Dunwoody’s Intergovernmental Agreement with ChatComm establishes performance standards which require ChatComm to answer all 9-1-1 calls within ten seconds (or less) and process 90% of calls for dispatch in 60 seconds (or less).

If you have a need for police, fire, or emergency medical service, and you have the option, dial 9-1-1 from your landline which is wired to provide location data to the 9-1-1 center allowing a more timely response to emergency situations. If you are calling from your cell phone, be sure to confirm your location with the call-taker.

Be Ready for an Emergency 
With Smart 911 you can prepare for an emergency by creating a profile of your medical issues and other important information that will help first responders assist you in an emergency. The information, entered on secure site, is only available to 9-1-1 dispatchers and emergency responders when you call 9-1-1. This free service is brought to you by the City of Dunwoody and ChatComm.

With Smart 911 you can prepare for an emergency by creating a profile with photos, medical issues, and other important information that will help first responders assist you and your family in an emergency.

This free service is brought to you by the City of Dunwoody and ChatComm.